CUSTOMER FEEDBACK SURVEY

 Performance Scale

Evaluation

Unacceptable

Poor

Satisfactory

Good

Excellent

1

2

3

4

5

 

Please judge our performance by placing your ratings in the adjoining boxes:

1.Conformance to your requirements?
2. When you are experiencing a problem, it is resolved promptly and efficiently?
3. Are you contacted promptly by Albilad staff when requested?
4. How do you rate Albilad’s responsiveness to enquiries and request for quotation?
5. Are you satisfied with Albilad’s delivery times?
6. Are you noticed of any delays of whatever nature in a timely and proper manner?
7. Our technical ability and professionalism of our staff?
8. Is Albilad responsive in solving product related problems?
9. Is responsiveness for Technical and Engineering assistance? easily available?
10. What about Albilad personnel’s co-operation and attitude?
If you have any other comments, please detail this below:
Name:       Email :    
Position:    Company:
Phone:       Fax: